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Shipping & Returns

Shipping Policy for Minka Enterprises

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Effective Date: 23/06/2025

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At Minka Enterprises, we are committed to delivering your orders for Cookies, Moringa Herbal Tea, and Moringa Powder in a timely and efficient manner. Please review our Shipping Policy below.

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1. Order Processing

  • Processing Time: Orders are processed within 1-2 business days after payment is confirmed.

  • Order Confirmation: You will receive an email confirmation once your order has been placed successfully.

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2. Shipping Options

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Express Shipping: Estimated delivery within 2-3 business days.

Shipping times may vary depending on your location and courier services.

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3. Shipping Charges

  • Standard Shipping: Free shipping for 5 product order and above .

  • Express Shipping: Charges are calculated at checkout based on your location.

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4. Delivery Locations

We currently ship to:

  • Domestic Locations: All major cities and regions within all over India.

  • International Locations: Selected countries. International shipping rates and times may vary.

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5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real-time.

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6. Packaging

  • Our products are securely packaged to ensure they arrive in perfect condition.

  • Eco-friendly packaging materials are used wherever possible.

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7. Shipping Delays

While we strive to meet delivery timelines, unforeseen delays may occur due to:

  • Natural disasters or extreme weather conditions.

  • Courier service issues.

If your shipment is delayed, we will notify you promptly and work to resolve the issue.

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8. Damaged or Lost Shipments

  • Damaged Products: If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damaged items and packaging.

  • Lost Shipments: If your package is lost in transit, we will assist you in resolving the issue with the courier service.

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9. Contact Us:

For shipping inquiries or assistance, please contact:


Minka Enterprises
Email: enterprisesminka@gmail.com / minkaenterprises07@gmail.com
Phone: +91 88558 14546 / 78430 30842

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We are dedicated to ensuring a smooth shipping experience for all our valued customers. Thank you for choosing Minka Enterprises!

Return and Refund policy

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  1. Return Timeframe: terms must be returned within 24 hours of receipt.

  2. Return Shipping:  Free return shipping is offered for all items within the allowed timeframe.

  3. Condition of Returns: Only items that are inspected and approved by our team will be eligible for returns.

  4. No Restocking Fees: There are no restocking fees for returned items.

  5. Exclusions: Items marked as final sale are not eligible for returns.

  6. Emailenterprisesminka@gmail.com / minkaenterprises07@gmail.com

  7. Contact : +91 88558 14546 / 78430 30842

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