Shipping & Returns
Shipping Policy for Minka Enterprises
​
Effective Date: 23/06/2025
​
At Minka Enterprises, we are committed to delivering your orders for Cookies, Moringa Herbal Tea, and Moringa Powder in a timely and efficient manner. Please review our Shipping Policy below.
​
1. Order Processing
-
Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
-
Order Confirmation: You will receive an email confirmation once your order has been placed successfully.
-
​
2. Shipping Options
We offer the following shipping methods:
-
Standard Shipping: Estimated delivery within 5-7 business days.
-
Express Shipping: Estimated delivery within 2-3 business days.
Shipping times may vary depending on your location and courier services.
​
3. Shipping Charges
-
Standard Shipping: Free shipping for 5 product order and above .
-
Express Shipping: Charges are calculated at checkout based on your location.
​
4. Delivery Locations
We currently ship to:
-
Domestic Locations: All major cities and regions within all over India.
-
International Locations: Selected countries. International shipping rates and times may vary.
​
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real-time.
​
6. Packaging
-
Our products are securely packaged to ensure they arrive in perfect condition.
-
Eco-friendly packaging materials are used wherever possible.
​
7. Shipping Delays
While we strive to meet delivery timelines, unforeseen delays may occur due to:
-
Natural disasters or extreme weather conditions.
-
Courier service issues.
If your shipment is delayed, we will notify you promptly and work to resolve the issue.
​
8. Damaged or Lost Shipments
-
Damaged Products: If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damaged items and packaging.
-
Lost Shipments: If your package is lost in transit, we will assist you in resolving the issue with the courier service.
​
9. Contact Us:
For shipping inquiries or assistance, please contact:
Minka Enterprises
Email: enterprisesminka@gmail.com / minkaenterprises07@gmail.com
Phone: +91 88558 14546 / 78430 30842
​
We are dedicated to ensuring a smooth shipping experience for all our valued customers. Thank you for choosing Minka Enterprises!
Return and Refund policy
​
-
Return Timeframe: terms must be returned within 24 hours of receipt.
-
Return Shipping: Free return shipping is offered for all items within the allowed timeframe.
-
Condition of Returns: Only items that are inspected and approved by our team will be eligible for returns.
-
No Restocking Fees: There are no restocking fees for returned items.
-
Exclusions: Items marked as final sale are not eligible for returns.
-
Email : enterprisesminka@gmail.com / minkaenterprises07@gmail.com
-
Contact : +91 88558 14546 / 78430 30842
